Shipping policy
Circus Wooden Dreams SHIPPING POLICY
At Circus Wooden Dreams we strive to provide an efficient and reliable shipping service to ensure our customers' satisfaction. Below, we present our shipping policy, which you should take into account when making a purchase in our online store:
Shipping costs:
We have warehouses in Spain, Belgium, US, UK and China, so the shipping cost depends and varies depending on the location of the recipient. Below we detail the shipping rates according to the area:
- Spain:
Standard Rate: FREE on all orders.
- International: Australia, Switzerland, United Kingdom, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore, Ukraine, Cambodia, China, Indonesia, Kazakhstan, Thailand, Taiwan, Vietnam
Standard Rate: €4.99 on orders less than €80
Premium Rate: FREE on orders over €80
- European Union: Austria, Belgium, Bulgaria, Croatia, Czechia, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia , Sweden
Standard Rate: €4.99 on orders less than €80
Premium Rate: FREE on orders over €80
- USA and Canada
Standard Rate: €6.99 on orders less than €100
Premium Rate: FREE on orders over €100
Order processing:
a) Once an order is placed at Circus Wooden Dreams, our team will process it within 1 to 3 business days.
b) During periods of high demand, such as promotions or holiday seasons, order processing may take a little longer. Especially holidays like Christmas or Chinese New Year. We will try to inform you of any delays that may occur.
Shipping methods:
a) We use reliable shipping services to ensure that your products arrive safely and in the shortest time possible.
b) The available shipping methods will be displayed during the purchase process, and you will be able to select the option that best suits your needs.
Delivery times:
a) Once the order has been processed, delivery time will vary depending on the recipient's location.
b) In general, the estimated delivery times are as follows:
Within Spain: between 3 and 10 business days.
International: depending on the destination country, the period may vary between 3 and 20 business days.
c) Please note that these deadlines are estimates and may be affected by circumstances outside our control, such as customs delays or adverse weather conditions.
Shipping tracking:
If you have any questions or need assistance with tracking your package, please do not hesitate to contact our customer service team.
Shipping costs:
a) Shipping costs will be calculated during the checkout process, and will be based on the shipping location and method selected.
b) Occasionally, we offer free shipping promotions. Be sure to check out our current promotions to take advantage of these opportunities.
Please note that we strive to meet stipulated delivery times, but occasionally unforeseen situations may occur that are beyond our control. In such cases, we will keep you informed and do our best to resolve any issues quickly and satisfactorily.
If you have any additional questions about our shipping policy, please do not hesitate to contact us through our customer service. We appreciate your trust in Circus Wooden Dreams and hope you enjoy your purchases in our online store.
Effective date: 10/01/2023.
At Circus Wooden Dreams we strive to provide an efficient and reliable shipping service to ensure our customers' satisfaction. Below, we present our shipping policy, which you should take into account when making a purchase in our online store:
Shipping costs:
We have warehouses in Spain, Belgium, US, UK and China, so the shipping cost depends and varies depending on the location of the recipient. Below we detail the shipping rates according to the area:
- Spain:
Standard Rate: FREE on all orders.
- International: Australia, Switzerland, United Kingdom, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore, Ukraine, Cambodia, China, Indonesia, Kazakhstan, Thailand, Taiwan, Vietnam
Standard Rate: €4.99 on orders less than €80
Premium Rate: FREE on orders over €80
- European Union: Austria, Belgium, Bulgaria, Croatia, Czechia, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia , Sweden
Standard Rate: €4.99 on orders less than €80
Premium Rate: FREE on orders over €80
- USA and Canada
Standard Rate: €6.99 on orders less than €100
Premium Rate: FREE on orders over €100
Order processing:
a) Once an order is placed at Circus Wooden Dreams, our team will process it within 1 to 3 business days.
b) During periods of high demand, such as promotions or holiday seasons, order processing may take a little longer. Especially holidays like Christmas or Chinese New Year. We will try to inform you of any delays that may occur.
Shipping methods:
a) We use reliable shipping services to ensure that your products arrive safely and in the shortest time possible.
b) The available shipping methods will be displayed during the purchase process, and you will be able to select the option that best suits your needs.
Delivery times:
a) Once the order has been processed, delivery time will vary depending on the recipient's location.
b) In general, the estimated delivery times are as follows:
Within Spain: between 3 and 10 business days.
International: depending on the destination country, the period may vary between 3 and 20 business days.
c) Please note that these deadlines are estimates and may be affected by circumstances outside our control, such as customs delays or adverse weather conditions.
Shipping tracking:
If you have any questions or need assistance with tracking your package, please do not hesitate to contact our customer service team.
Shipping costs:
a) Shipping costs will be calculated during the checkout process, and will be based on the shipping location and method selected.
b) Occasionally, we offer free shipping promotions. Be sure to check out our current promotions to take advantage of these opportunities.
Please note that we strive to meet stipulated delivery times, but occasionally unforeseen situations may occur that are beyond our control. In such cases, we will keep you informed and do our best to resolve any issues quickly and satisfactorily.
If you have any additional questions about our shipping policy, please do not hesitate to contact us through our customer service. We appreciate your trust in Circus Wooden Dreams and hope you enjoy your purchases in our online store.
Effective date: 10/01/2023.